FAQ

BLUEHAVERT · UPDATED OCTOBER 28, 2026

Useful answers for choosing, ordering and caring for a throw.

What does Bluehavert sell?

Bluehavert focuses on small throw blanket designs and practical styling guidance. Read the individual listing for available details about a particular item.

Are room accessories included?

No background props, furniture or accessories are included unless a listing expressly says so. AI-generated styling illustrations show an arrangement, not verified product specifications.

How do I choose the right size?

Check confirmed dimensions in the particular listing and compare them to your space. Ask us before ordering if an essential measurement is missing.

What is the standard delivery estimate?

Preparation is 5–10 business days, followed by 10–15 business days of standard carrier transport after dispatch. Plan for a combined estimated 15–25 business days.

What are the shipping charges?

Standard shipping is $5.99 below a discounted merchandise subtotal of $50, and free at $50 or more. Expedited shipping is $7.99 where offered. Preparation still applies; no guaranteed expedited arrival date is promised.

Can I change an address or cancel?

Email service@bluehavert.com promptly. We check the order stage and confirm what is possible. Changes cannot be guaranteed after dispatch.

How do returns work?

Request an eligible return within 30 days of delivery, before posting the item. Buyers pay personal preference return postage. Damaged, defective or incorrect items are reviewed separately without limiting mandatory rights.

How long does a refund take?

We inspect received returns and process approved refunds within 10 business days of receiving the return. Refunds go to the original payment method; bank posting time is additional.

Can all blankets be washed the same way?

No. Follow the actual care instructions supplied with your item. Do not infer material, washing temperature or drying method from the image.

How do I contact you?

Email service@bluehavert.com. Include the product name for a product question and your order number for order support.

Business and contact details

Bluehavert is operated by Yiwu Zhongye E-Commerce Co., Ltd.
Owner: Wu Di
Email: service@bluehavert.com
Company and default return address: 1st Floor, Unit 1, Building 3, Zone 3, Zhongshanwan, Suxi Town, Yiwu City, Jinhua City, Zhejiang Province, China.