Terms of Service

BLUEHAVERT · UPDATED OCTOBER 28, 2026

These terms explain how the Bluehavert store and purchases work.

Store operator and scope

Bluehavert is operated by Yiwu Zhongye E-Commerce Co., Ltd. These terms apply to use of our website and orders placed through it, together with the policies linked on this page. If you have a question, contact service@bluehavert.com before ordering.

Using the website

Use the website lawfully and provide accurate information when placing an order or contacting us. Do not interfere with site security, misuse forms, introduce malicious code or use another person’s details without authority. You are responsible for keeping your account credentials secure.

Product information and images

Read the information for the particular item before purchase. AI-generated styling illustrations may show a design in a room and do not prove fibre content, dimensions, certification, test results or included accessories. Background furniture and styling props are not included unless expressly listed. Colors may appear differently across displays. Contact us if an essential detail is missing or unclear.

Prices and payment

Prices are displayed in USD. Applicable taxes, shipping charges and any available discounts are shown at checkout before payment. Available payment methods are those shown in checkout. We do not ask you to email full payment card details. An obvious listing or pricing error will be addressed with you before we proceed, or the affected order will be cancelled and any collected payment returned as applicable.

Orders and confirmation

Check the item, quantity, email and delivery address before submitting an order. An order acknowledgement confirms receipt of your request; fulfilment remains subject to payment confirmation and the information needed to process it. If an item cannot be supplied, we will contact you about available options or a refund.

Order amendments and cancellation

Contact us promptly to request a change or cancellation. We will check the preparation stage and explain what is possible. Changes are not guaranteed after dispatch. Nothing here limits cancellation rights that apply by law.

Preparation, delivery and returns

Preparation takes an estimated 5–10 business days after order/payment confirmation and receipt of needed information. Standard carrier transport is estimated at 10–15 business days after dispatch. The combined standard planning window is 15–25 business days. Read the Shipping Policy for fees and delivery issues, and the Return Policy for the 30-day return request window and refund process.

Care and appropriate use

Follow the care and use information supplied with the actual product. Keep textiles away from open flames and heat sources. A throw blanket is not a safety product, heated blanket or substitute for supervised, age-appropriate use. Do not assume a product is intended for infant sleep unless the actual product information expressly and accurately establishes that use.

Intellectual property and external services

Store content and brand elements may be protected by intellectual property laws. Do not copy or use them commercially without permission or a lawful basis. Links to external services are provided for convenience; those services have their own terms and privacy practices.

Privacy and communications

Our Privacy Policy describes the personal information used for orders, site operation and support. Marketing subscription is optional, and you may unsubscribe using the email link or by contacting us. Order and service messages may still be needed to fulfil a purchase or handle a request.

Responsibilities and mandatory rights

Each party remains responsible to the extent required by applicable law. Nothing in these terms excludes liability, rights or remedies that cannot lawfully be excluded, including mandatory protections applicable where the buyer lives. We do not guarantee uninterrupted website access.

Governing law and disputes

Subject to mandatory protections applicable in the buyer’s place of residence, these terms are governed by the laws of the People’s Republic of China. Disputes may be brought before a court with jurisdiction at the company’s location, without restricting any mandatory right a consumer has to bring proceedings elsewhere. Please contact us first to seek a practical resolution.

Changes and contact

We may update website terms for future use and purchases. The terms and policies applicable when an order is placed govern that purchase to the extent required by law. The date above identifies this version. Contact details are provided below.

Business and contact details

Bluehavert is operated by Yiwu Zhongye E-Commerce Co., Ltd.
Owner: Wu Di
Email: service@bluehavert.com
Company and default return address: 1st Floor, Unit 1, Building 3, Zone 3, Zhongshanwan, Suxi Town, Yiwu City, Jinhua City, Zhejiang Province, China.