Privacy Policy

Who is responsible

Yiwu Zhongye E-Commerce Co., Ltd. operates Bluehavert and is responsible for the personal information it uses for store operations and customer support. Contact service@bluehavert.com or the company address below with privacy questions. Shopify provides the ecommerce platform and also processes information under its own applicable privacy terms.

Information we receive

We receive information you supply when placing an order, using an account, subscribing or contacting us. This may include your name, contact details, delivery and billing addresses, order items and support correspondence. Payment providers handle payment details; we receive payment status and transaction information needed to manage the order. Please do not send full card numbers by email.

Website and device information

The platform and its service providers may process technical information such as IP address, browser, device, session activity and cookies needed to operate the store, maintain security and remember preferences. Optional analytics or advertising processing depends on the store’s enabled services, applicable law and your choices. We do not claim that a particular advertising pixel is enabled without confirmation.

Why information is used

We use information to process payments and orders, arrange delivery, manage returns, answer enquiries, operate accounts, keep the website secure, prevent fraud, maintain records and meet legal duties. If you subscribe, we may use your email for store marketing. Where a legal basis is required, processing relies on the relevant contract, legal obligation, legitimate interest or consent as appropriate.

Service providers and other sharing

Information may be shared with Shopify, payment processors, delivery providers and technical or support providers to the extent needed to provide their services. We may disclose information to meet legal obligations, protect rights, investigate misuse or support a lawful business transfer with applicable safeguards. We do not describe customer information as sold for payment. Some advertising disclosures may be treated as sale or sharing under particular laws; applicable choices can be requested through the channel below.

Cookies and marketing choices

You can use your browser controls to manage cookies, though blocking essential cookies may affect cart or account functions. Where a consent banner or privacy preferences control is available, use it to manage optional processing. You may unsubscribe from marketing through the link in an email or by contacting us. See Your Privacy Choices for requests.

Retention and international processing

We retain information only for as long as needed for the purposes described, including transactions, returns, recordkeeping, legal duties and dispute resolution. Retention depends on the information and applicable requirements. Shopify and other service providers may process data in countries outside your place of residence. We use safeguards required by applicable law where relevant.

Security

We use reasonable organisational and technical measures appropriate to the information and rely on platform and service provider protections. No method of transmission or storage is completely secure. Keep account passwords private and contact us if you suspect misuse.

Your rights and requests

Depending on where you live, you may have rights to access, correct, delete or obtain a copy of information, restrict or object to processing, withdraw consent or opt out of certain uses. Email service@bluehavert.com with the request and enough information to locate your record. We may verify identity proportionately and respond within applicable legal periods. You may also complain to the relevant privacy authority.

Children and changes

This store is intended for general shopping and is not directed at children. We do not knowingly request personal information directly from children. Contact us if you believe a child has provided information so we can review it. We may update this policy as practices change and will provide any notice required by law.

AppLovin advertising and data sharing

If AppLovin advertising technology is enabled on this store, AppLovin may receive browser/device identifiers, IP addresses and shopping events, such as product views, cart activity and purchases. Contact or approximate location information is shared only if included in the actual integration. AppLovin uses data for advertising, attribution, measurement and service improvement and may share it with its service providers, affiliates and advertising partners under its privacy policy.

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.

Before activating an integration, we will apply required consent and opt-out controls, respect applicable user choices, and avoid sending sensitive or children’s data. A disclosure alone does not activate a pixel. See Your Privacy Choices or email service@bluehavert.com for applicable access, deletion or advertising opt-out requests. AppLovin also offers its Privacy Rights Request Portal.